Safe School Helpline

We have contracted for this service through Security Voice, an independent company with no ties to our school.

A toll-free number has been provided to our school district: 1-800-418-6412 ext. 359. When you call this number, you will be advised how to leave your information and are provided with a case number. If you wish to remain anonymous, do not provide your name or other facts that could identify you. Then, record your message. 

To use the web, log in www.safeschoolhelpline.com and make your report. To text, enter 616-426-0240, then type TIPS. Your phone number and email address will not be shared with your school.

Please report any facts, remarks, or actions that could jeopardize the safety of our students, staff, or school. Examples of threatening situations include:

• bullying
• violence 
• drugs/alcohol
• weapons
• thoughts of suicide

Security Voice will send a verbatim copy of your report to the school. The school will then investigate and determine how best to act on it. 

You may report anytime, day or night. If calling, make sure that your call is not overheard. 

Everyone within our school community, including students, parents, teachers and staff

Yes. If you see a student who is very troubled, or overhear remarks like "I can't go on," please report it. The call will be routed to a Community Counseling and Crisis Center that provides a 24-hour crisis intervention service. Trained counselors are available 365 days per year to talk with persons seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss. Callers need only press "3" when prompted. The call will be routed to a Counseling and Crisis Center that provides a 24-hour crisis intervention service. Trained counselors are available 365 days per year to talk with persons seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss.

After three school days, call the toll-free number and enter the case number when prompted. A recording will let you know your message was heard and may ask you for more information. If reporting by text or on the web, Security Voice will contact you via a text or email. Your answers will be sent to the school administration for further investigation. Administration actions may be confidential, but your report is always important.